TQM Activities
Century Rayon adopted Total Quality Management as a core philosophy in August 1993.
The Inception of TQM as a concept in India by CII was in 1982, Century Rayon, with
its deep-rooted ideology to always remain on par with global excellence, adopted
this philosophy in a very organized, futuristic, and growth oriented footprint.
Ever since then, TQM has become a way of life for the employees of Century Rayon
and we treat our Customers with reverence with the ultimate objective of extending
time bound quality products at affordable price backed by efficient and effective
after sales service.
Total Quality Management is one of the essential ideas towards the Organizations
Vision to do right things right, first time right and every time. The principle
focus area is Customer Value, with active Employee Engagement driven by irreversible
and sustainable Continual Improvement initiatives.
The modules adopted under the domain of TQM include Quality Improvement Objectives,
Quality Circles, Suggestion Scheme, Training and 5S. Each of these modules has delivered
consistent outcomes with diverse engagement levels of our employees.
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